We offer live shipping rates in the checkout to ensure our customers are offered accurate shipping charges that reflect order volume.
* Orders to Queensland will be sent on Monday, Tuesday and Wednesday each week.
* Interstate orders to Victoria are suspended
* Interstate Orders to New South Wales and South Australia will be sent on Monday each week.
* All orders are subject to a daily order cut-off time of 9:00am for same day dispatch.
* Orders received after 9:00am may be sent on our next available shipping day.
* We do not send orders on Thursday or Friday.
This shipping schedule helps to ensure your live insects arrive before the weekend, minimising the risk of losses in transit.
Our live insects are carefully packed with dry food, fresh food or a combination of both, to ensure they get sufficient nutrients and moisture in transit and arrive in excellent condition.
All Crazy Critters boxes have adequate ventilation for airflow and are labelled to ensure appropriate handling.
Every order of live insects are slightly oversupplied (by up to 20%) to account for any small losses. This is so you can be confident you receive the right numbers in your order, every time.
We understand the most important part of ordering live food is that they arrive... Alive! So Crazy Critters offers a 100% Live Guarantee.
If your live insects arrive in poor condition, let us know and we'll make it right.
We use live shipping rates!
Shipping fees are based on order
size, weight and destination.
We guarantee that our insects
will arrive to your door healthy
and alive! T&C's apply.
Enjoy the convenience of a
regular standing order on
weekly, fortnightly or monthly basis.