We send out orders on Monday, Tuesday and Wednesday each week to ensure your live insects arrive before the weekend. This practice helps reduce any losses in transit.
Our live insects are carefully packed to ensure they arrive in excellent condition.
All Crazy Critters boxes have adequate ventilation for airflow and are labelled to ensure appropriate handling. We also slightly oversupply our live insects (up to 20%) to account for any small losses, so you can be confident you receive the right numbers in your order, every time.
We understand the most important part of ordering live food is that they arrive... Alive! So Crazy Critters offers a 100% Live Guarantee. If yourlive insects arrive in poor condition, let us know and we'll make it right. Terms & Conditions apply.